Welcome to Compare Parking Prices and our website at www.compareparkingprices.co.uk!
We take the protection of your Personal Data very seriously and process your data in accordance with the UK's Data Protection Act (&"DPA") and the EU`s General Data Protection Regulation ("GDPR").
With the help of this Privacy Policy, we inform you comprehensively about the processing of your Personal Data by us and the rights to which you are entitled.
Personal Data is information that makes it possible to identify a natural person. This includes, your name, date of birth, address, telephone number, e-mail address, but also your IP address. Anonymous data as such only exists if no personal reference to the user can be made.
In accordance with the DPA and the GDPR, the person responsible for processing of Personal Data is: Compare Parking Prices ("Compare Parking Prices", "we", "us"or "our"). We act as the data controller and ask you to direct all questions about your Personal Data directly to us using info@compareparkingprices.co.uk or call us on 033 33447877 or write to us at the above address.
During the course of using our website and services, we process the following types of data from visitors and users:
The Purpose of processing personal information are:
In accordance with the DPA and the GDPR, the following legal basis, unless specifically described below apply to the processing of your Personal Data:
Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us.
You can recognise an encrypted connection if the address line of your browser contains a "https://" instead of a "http://" and has a lock symbol. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We have also implemented numerous security measures ("technical and organisational measures") to ensure the most complete protection of Personal Data processed through this website. Further, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion.
Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of the action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.
We will retain your Personal Data as necessary in connection with the purposes described in this Privacy Policy, and in accordance with the UK's Statutory Retention Periods and other applicable laws for up to 6 years.
Persons under the age of 18 should not transmit any Personal Data to us without the consent of their parents or legal guardians. We do not request Personal Data from minors and children and do not knowingly collect such data or pass it on to third parties.
Automated decision-making including profiling does not take place.
We do not sell your Personal Data.
Unless specifically required and consent is obtained, for a particular service, we do not process Special Category Data.
We are present on social media (such as Facebook, Instagram, Twitter), on the basis of our legitimate interest. If you contact us via social media platforms, we and the relevant social media platform are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. The legal basis for the use of the relevant social media platform is our legitimate interest, your consent or, in the case of a (pre) contractual relationship with us, the initiation of a contractual service, if any.
In the course of our website operation, we process data. In doing so, your Personal Data may be transferred to countries outside the UK or the EU, specifically for our customer services and IT support teams. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organisational measures to protect the Personal Data we transfer.
We will not disclose or otherwise distribute your Personal Data to third parties unless this is necessary for the performance of our services including external service providers for the purpose of our auxiliary and chauffeur and parking services,you have consented to the disclosure for example if you send someone a personal message along with an order,or if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings or to fulfil our legitimate interests.
Each time a user accesses our website and each time a file is retrieved, data about this process is temporarily processed in a log file. In detail, the following data is stored for each access/retrieval: Date and time of the retrieval (time stamp), as well as the IP address of the accessing device or server,
request details and destination address (protocol version, HTTP method, referrer, User Agent string), name of the retrieved file and transferred data volume (requested URL incl. query string, size in bytes) and Message as to whether the retrieval was successful (HTTP status code).
On the basis of our legitimate interest in a secure website, we store this data to protect against attacks for up to 7 days beyond the time of your visit. This data is analysed and required for legal and criminal prosecution in the event of attacks on communications technology. The data is deleted as soon as it is no longer required for the performance of tasks.
To provide our platform, we use the cloud services of Contabo GmbH who process all data to be processed in connection with the operation of our services on our behalf. The legal basis for the data processing is our legitimate interest in providing our services.
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. We may use temporary and permanent cookies and will explain this in our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.
Personal Data is processed depending on the contact method. In addition to your name and e-mail address, IP address or telephone number, we usually collect the context of your message which may also include certain Personal Data. The Personal Data collected when contacting us is processed for the purpose of dealing with your request and the legal basis is your consent. The use of your IP address takes place exclusively in the context of law enforcement and security measures in compliance with our legal requirements
The protection of your Personal Data is particularly important to us in the performance of our services. We therefore only want to process as much Personal Data (for example, your name, address, e-mail address or telephone number) as is absolutely necessary. Nevertheless, we rely on the processing of certain Personal Data, to fulfil our contractual obligations to you or to carry out pre-contractual measures and in the context of administrative tasks as well as organisation of our business, and compliance with legal obligations, such as archiving.
In addition, we process contract and journey data (e.g., journey details including any via points), date and time, selected destinations, payment method info and confirmations, and booking data (e.g., booking information, and vehicle details) of our customers, prospective customers for the purpose of providing contractual services, service and customer care, marketing, advertising, and market research.
We process the data of our customers within the scope of our contractual services. In doing so, we process: inventory data (e.g., customer master data, such as names or addresses), contact data (e.g., e-mail, telephone numbers), content data (e.g., text entries, and messages), contract data (e.g., subject matter of contract, term). The purpose of the processing is the provision of contractual services, and customer service. We process data that is necessary for the justification and fulfilment of contractual services.
If you make a purchase your payment will be processed via the payment providers PayPal and Stripe Payment data will solely be processed through PayPal and Stripe and we have no access to any Payment Data you may submit. The legal basis for the provision of a payment system is the establishment and implementation of the user contract for the use of the service.
If we process your Personal Data for the purpose of sending you SMS Alerts, you may manage your receipt of alerts from us by replying or texting 'STOP' if you receive our SMS Alerts. In this respect, the data processing is carried out solely on the basis of our consent. Alternatively, you also contact us using info@compareparkingprices.co.uk or call us on 033 33447877 or write to us at the above address to revoke your consent.
If you have subscribed to our mailing list and newsletter, we will use your e-mail address and, if applicable, your name to send you information about discounts, promotions, offers, and news about Compare Parking Prices, as well as for customer satisfaction surveys. You will find the unsubscribe link at the end of each newsletter. Our service provider is mailingmanager provided by IHM Limited. In this respect, the data processing is carried out solely on the basis of our consent. Alternatively, you also contact us using info@compareparkingprices.co.uk or call us on 033 33447877 or write to us at the above address to revoke your consent.
We use content or service offers of third-party providers on the basis of our legitimate interests in order to integrate their content and services. This always requires that the third-party providers of this content are aware of your IP address, as without the IP address they would not be able to send the content to your browser. We use the following providers and would like to ask you to review their privacy policies, and which contain further information on the processing of Personal Data and so-called opt-out measures, if any.
Under the DPA and GDPR, you can exercise the following rights:
If you have any questions about the nature of the Personal Data we hold about you, or if you wish to request the erasure or rectification of Personal Data we hold about you, or to exercise any of your other rights as a data subject, please contact us.
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us.
You can revoke consents you have given at any time by contacting us. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.
You have the right to complain about our processing of Personal Data to a supervisory authority responsible for data protection. The competent data protection authority in the UK is: The Information Commissioner's Office (ICO) is located at Wycliffe House, Water Ln, Wilmslow SK9 5AF, UK www.ico.org.uk
We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy or materially change our use of your Personal Data, we will revise the Privacy Policy accordingly and also change the effective date at the end of this section.
If you would like to contact us regarding our privacy practices for any reason, please use info@compareparkingprices.co.uk or call us on 033 33447877 or write to us at the above address.
Thursday, 23 February 2023